Customer Service II at NEB Corp

Fond du Lac, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Effective Communication, Cash Handling, Financial Guidance, Customer Service

Industry

Financial Services

Description

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers make decisions about their financial needs. * Completing teller transactions including cashing checks, processing deposits, and withdrawals. * Offering appropriate bank products and services. * Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career: * Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. * Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. * Ability to communicate effectively via phone, email and in person. * A high school diploma or equivalent. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including: * Health, Dental, and Vision Insurance * Health Savings Account with Employer Contributions * Short and Long Term Disability * Employer Paid Life and AD&D Insurance * Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance * 401(k) with Employer Match & Profit Sharing * Paid Time Off * Flexible scheduling * Education Assistance Program * Product & Service Discounts & more!

Responsibilities

Provide financial guidance to customers and process teller transactions such as deposits, withdrawals, and check cashing. Maintain an accurate cash drawer and promote appropriate bank products and services.