WHO WE ARE

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada’s Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

WHY THIS ROLE MATTERS

The Electrical Customer Service, Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects. This role will involve working at the counter to assist and interact with our customers when needed.
This role matters because it’s the backbone of customer satisfaction and operational success. As an Inside Sales Representative, you ensure accurate quotes, orders, and returns while building trust and strong relationships with customers and suppliers. Your collaboration with the sales team, proactive problem-solving, and excellent customer service directly impact our reputation and mission to help communities thrive.

OTHER TASKS:

Supports warehouse, inventory, and branch safety initiatives.