Customer Service / Inside Sales Representative (Minimum 1 year experience r at FASTSIGNS of Etobicoke
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

06 Oct, 25

Salary

19.0

Posted On

06 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Commission, Kpi

Industry

Marketing/Advertising/Sales

Description

REQUIREMENTS:

  • Communication skills like a pleasant demeanor and ability to work with multiple personalities
  • Patience to be able to stay calm in an intense environment
  • Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred
    Job Type: Full-time
    Pay: From $19.00 per hour
    Expected hours: 35 – 40 per week

Additional pay:

  • Bonus pay
  • Commission pay
  • Overtime pay

Benefits:

  • Casual dress
  • On-site parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Can you provide an example of how you managed conflicting priorities between client requests and production capabilities?
  • What KPI have you been measured on in previous sales roles?

Education:

  • Secondary School (preferred)

Experience:

  • B2B sales: 1 year (required)
  • sign industry: 1 year (preferred)
  • customer service: 1 year (required)

Work Location: In perso

Responsibilities
  • Learn to identify client needs or desires in order to recommend the appropriate product or service
  • Learn about the products inside and out to be able to answer any questions from clients
  • Be able to process orders, follow-ups, and other requests
  • Build sustainable relationships of trust through open and interactive communication
  • Generate sales leads
  • Meet sales targets
  • Resolve product or service problems by clarifying the client’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Loading...