Inside Sales Representative
Reports To: Customer Service Manager
Employment Type: Full-Time, 8am-5pm
Location: Head Office, Uxbridge
About Us:
We are a Canadian owned, Canadian run company who design, develop, and manufacture our own apparel & accessories, bringing to the market unique, one-of-a-kind products.
What we’re looking for:
As an Inside Sales Rep, you will be responsible for a specific territory within Canada representing multiple brands on both inbound and outbound calls. Daily tasks include entering orders, answering inquiries and follow up, as well as generating sales by making outbound calls to our existing customer base.
This role is in Uxbridge, Ontario and will involve both in-office responsibilities as well as road trips twice per year, based on our season product launches and COVID protocols. If you are someone who enjoys and thrives in sales and is geared to achieve, we want to meet you!
Responsibilities

The responsibilities would include, but not limited to:

• Handling customer service inquiries and problem solving by providing solutions to customers
• Identifying and understanding customer needs to recommend appropriate products and upsells
• Order entry and processing into sales software, following up on orders and requests
• Keeping detailed notes of inbound and outbound calls for future follow up
• Providing details to other departments with regards to sales and marketing initiatives and new product ideas
• Perform other duties as required

Skills, Knowledge, Qualifications & Experience

• Excellent Microsoft Office skills, especially Excel
• Strong sales skills
• Excel working as part of a team and individually
• Exceptional communication skills, both oral and written
• Confident email and phone etiquette with strong command of the English language
• Strong organizational skills
• Effective time management and multi-tasking abilities
• Must be legally eligible to work in Ontario

Other :
We are committed to an inclusive, barrier-free work environment and recruitment and selection processes. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.
We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted.

• Handling customer service inquiries and problem solving by providing solutions to customers
• Identifying and understanding customer needs to recommend appropriate products and upsells
• Order entry and processing into sales software, following up on orders and requests
• Keeping detailed notes of inbound and outbound calls for future follow up
• Providing details to other departments with regards to sales and marketing initiatives and new product ideas
• Perform other duties as require