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Customer Service/Inside Sales Representative at Vertical Staffing Resources

Mississauga, ON, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

50000.0

Posted On

28 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Responsibilities

Responsible for engaging with potential customers by promptly and accurately answering questions related to products and services.
Responsible for product knowledge to answer customer questions.
Responsible for proactively suggesting relevant products and services to both prospective and existing customers to drive up sales and cross-selling.
Developing leads, referrals, and accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
Responsible with closing sales and achieving sales targets.
Participate in monthly and/or annual physical inventories.
Create and maintain a database of current and potential customers.
Assist with administrative tasks and warehouse work as needed.
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
Must be able to manage large amounts of inbound and outbound calls.
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Increased revenue through strategic upselling and cross-selling to new and returning customers.
Maintain the stockroom, organize, and upkeep the showroom to maximize sales and maintain inventory.
Maintain proper project details, documentation, and orders for specific large projects.
Assess competitors by analyzing and summarizing competitor information and trends and by identifying sales opportunities.
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.