POSITION OVERVIEW:

Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

REQUIREMENTS:

• Excellent computer skills - proficient in all Microsoft Outlook
• Excellent communication skills - written, verbal and listening
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• OTL, RIBO and LLQP (preferred/must be able to obtain)

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, policy changes, transfers, claim submissions, and billing clarification.
• Handle all administrative tasks for the agency accurately and in a timely manner
• Greet walk-in clients and qualify their needs for appointment booking
• Work with the agent to establish and meet marketing goals.
• Quoting Auto Home Business.