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Customer Service Intern at Keysight Technologies - Hong Kong

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Data Validation, Documentation Preparation, Stakeholder Coordination, Marketing Communications, Quotation Generation, Feedback Recording, Time Management, Multi-tasking, Listening Skills, Presentation Skills, Phone Presence, Problem Solving, Service Offering Knowledge

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Assisting with agreement data clean-up, validation, and quote generation Preparing draft documentation and standardized templates Coordinating inputs from internal stakeholders and managing outbound marketing communications Contact businesses by telephone to promote repair & calibration services Assist customer questions about services offering Provide quotation to customer upon customer request Record customer feedback including reaction to the service offered Communicate respectfully and politely with potential customers at all times Qualifications Bachelor’s degree in business administration or equivalent fields Strong phone presence and experience dialing dozens of calls per day Good verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize and manage time effectively Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The intern will assist with agreement data clean-up, validation, and quote generation, as well as prepare draft documentation and manage outbound marketing communications. They will also contact businesses to promote services and handle customer inquiries.