Customer Service Junior Executive at Jotun Bahrain

Batangas City, Batangas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Data Entry, Invoice Management, Inventory Management, Problem Solving, Communication, Attention to Detail

Industry

Chemical Manufacturing

Description

SUMMARY OF THE ROLE This Customer Service Junior Executive process customer orders by entering in the system to ensure orders and invoices are processed in an accurate and efficient manner resulting in the best service possible to the customer This position will be reporting to the Operations Manager and will be based in Sto Tomas, Batangas. Responsibilities: Process and verify the accuracy of orders from customers in a timely and efficient manner to ensure that Jotun’s on-time delivery performance objective is achieved. Receive and enter orders for collection or delivery and ensure proper document flow control. Follow-up with the warehouse for all customer reports of deliveries. Dispatch invoices and credit notes to customers and follow up to ensure they are received on time in total. Perform the data entry of inventory transactions. Verify, enter, and review system prices accurately with the customer’s purchase orders and sales orders. Attach other relevant documents if required. Process customer returns according to established Jotun’s Guidelines and Procedures. Ensure information on orders is accurate to facilitate invoice processing. Resolve invoice inquiries and discrepancies from customers or partners. Work closely with Finance Department to resolve disputed credit items. Ensure all exception and promotion customer pricing follows Jotun’s guidelines. Log customer complaints in the company’s customer complaint database. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER POSITION INFORMATION Company: Jotun (Philippines) Inc. Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 30.12.2025 WHO WE ARE Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun (Philippines) Incorporated started business operation in Manila, Philippines in 1987 and later, successfully, extended its sales and distribution office in Cebu, Mandaue as the business expanded to Visayas region. By 2004, with the growing needs in the market to provide better service to our business partners directly, Philippines Branch Office was set up under the umbrella of Jotun (Singapore). In January 2011, Jotun (Philippines) Incorporated became fully operational and establish itself as a separate entity wherein new factory in LISP III, Sto. Tomas, Batangas was inaugurated in year 2017. This is the biggest investment in the Philippines by a multinational coatings manufacturer. As a growing manufacturing company, our business thrusts are focused in strengthening our nationwide presence in performance coatings and in the continued development of our people. Visit our Career Page to know more about life at Jotun. Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now! Jotun is one of the world’s leading manufacturers of decorative paints, marine, protective, and powder coatings. The Group has 67 companies and 40 production facilities globally, and over 10 600 employees. Jotun products are available in more than 100 countries through own subsidiaries, joint ventures, branch offices, dealers and distributors. The Jotun Group’s sales in 2024 was NOK 34.2 billion. The Jotun Group is organised into four segments and five geographical regions, and has its head office in Sandefjord, Norway. Find out what life at Jotun is like. Meet some of your colleagues and get a feeling for the company culture. Jotun believes that paints and coatings play a key role in a sustainable future. We strive to act responsibly in everything we do, and protect property with a minimum environmental impact. We embrace responsibility for our employees and the societies where we operate. With a strong corporate culture and sound values, we create a safe, diverse and inclusive workplace where people can grow. In addition, Jotun strives to make a positive impact through community initiatives and collaboration

Responsibilities

The Customer Service Junior Executive is responsible for processing and verifying customer orders accurately and efficiently. This includes managing order documentation, resolving invoice inquiries, and ensuring timely delivery performance.