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Customer Service (LatAm) at Hey Lieu

, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Google Workspace, Microsoft Office, Project Management Software, Written Communication, Verbal Communication, Organizational Skills, Time Management, Tech Savvy, Customer Support, Data Management, Social Media Management, Appointment Scheduling, Email Correspondence, Task Coordination, Documentation, Reports

Industry

Business Consulting and Services

Description

Role Overview We are seeking a highly organized and proactive Virtual Assistant to support our clients with various administrative and operational tasks. The ideal candidate is detail-oriented, resourceful, and comfortable managing multiple priorities in a remote work environment. Key Responsibilities Administrative Support: Calendar management, appointment scheduling, and email correspondence. Task Coordination: Manage projects, ensure timely task completion, and maintain organized documentation. Data Management: Update spreadsheets, prepare reports, and perform data entry as needed. Customer Support: Respond to client inquiries and provide excellent service via email, chat, or phone. Social Media Support (Optional): Schedule posts, monitor engagement, and assist with content creation. Other Ad Hoc Tasks: Provide flexible support based on client needs. Requirements Experience: At least 1 year as a Virtual Assistant or in a similar remote role. Skills: Proficient in tools like Google Workspace, Microsoft Office, and project management software (e.g., ClickUp, Asana). Strong written and verbal communication skills in English. Exceptional organizational and time management abilities. Tech Savvy: Comfortable using online tools and learning new systems quickly. Availability: Ability to work during US business hours. Work Setup: Reliable internet connection and a quiet workspace. Preferred Qualifications Experience in customer service, social media management, or bookkeeping. Knowledge of CRMs like HubSpot. Familiarity with video conferencing tools like Zoom and Google Meet. What We Offer Competitive compensation. Opportunities for growth and skill development. Supportive team culture with virtual collaboration tools. Flexibility to work remotely from anywhere.

Responsibilities

The role involves providing administrative support, managing projects, and responding to client inquiries. Additionally, the assistant may assist with social media tasks and other ad hoc duties as needed.