Customer Service Lead at Bainbridge Liquor Store
Burnaby, BC V5A 2S9, Canada -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

19.5

Posted On

04 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Product Knowledge, Customer Service, Interpersonal Skills

Industry

Outsourcing/Offshoring

Description

ABOUT

With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an opportunity for advancement.

  • You’ll find us at the King George hub just steps away from the King George Skytrain Station.

Our liquor store boasts an incredible selection of boutique wines, craft beers and specialty spirits, including products that you won’t find anywhere else. We are looking for energetic, outgoing and positive people to join our team.

TO BE ELIGIBLE, APPLICANTS MUST MEET THE FOLLOWING QUALIFICATION REQUIREMENTS:

  • Minimum of 1 year of experience in a supervisory role.
  • Must be able to demonstrate product knowledge.
  • Be at least 19 years of age.
  • A valid Serving it Right Certificate.
  • Are able to lift 50lbs.
  • Excellent customer service and interpersonal skills.
  • Must be flexible and be able to work evenings and weekends.
  • Knowledge of beer, wine, and spirits.

How To Apply:

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Responsibilities
  • Supervise and maintain the operations of the store and its team.
  • Ensure exceptional customer service is provided.
  • Be a positive and motivational presence, and help lead the customer service team under the directive of the Shift Leader and Store Manager.
  • Assist with the everyday tasks including stocking, building displays and assisting customers.
  • Perform general cleaning and maintenance including dusting, sweeping floors and putting away orders.
  • Representing the team in a professional manner.
  • Assist with inventory control, scheduling and administrative tasks.
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