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Customer Service Leader at Gerresheimer

Querétaro, Querétaro, Mexico -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Client Relationship Management, Pharmaceutical Industry Knowledge, Regulatory Affairs, Market Strategy Analysis, Business Prospecting, Financial Studies, Feasibility Studies, APIs Management, Technical Expertise

Industry

Machinery Manufacturing

Description

Company Description Gerresheimer Querétaro S.A. in Mexico produces primary glass packaging for pharmaceutical use. Type I glass is produced in clear and amber glass. The broad product range includes ampoules, serum vials, screw thread vials, ready-to-fill syringes and cartridges. Job Description At Gerresheimer, we are seeking a Customer Service Specialist with solid experience in the pharmaceutical sector, who will contribute to strengthening commercial relationships and developing new business opportunities. The ideal candidate combines technical expertise, knowledge of the regulatory environment, and a strong customer-oriented mindset, ensuring professional service and effective solutions to client needs. Qualifications Bachelor's degree in Pharmaceutical Chemistry and Biology, Chemical Engineering, Industrial Engineering or related field. Previous experience in pharmaceutical industry. Experience in managing APIs (Active Pharmaceutical Ingredients). Knowledge in Regulatory affairs and pharmaceutical industry standards. Customer service and client relationship management. Market strategy analysis and business prospecting. Experience in performing financial and feasibility studies for projects. Knowledge of Mexican Official Standards (NOMs) and international regulations applicable to the pharmaceutical industry.

Responsibilities

The Customer Service Leader will strengthen commercial relationships and develop new business opportunities in the pharmaceutical sector. They will ensure professional service and effective solutions to client needs.