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Customer Service Liaison at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

51000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organization, Attention To Detail, Problem-Solving, Coordination, Customer-Focused, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development. Job Description The Customer Service Liaison plays a vital role in maintaining strong relationships with clients by ensuring clear communication, prompt issue resolution, and a consistently positive service experience. This position requires professionalism, attention to detail, and the ability to coordinate effectively across departments. Responsibilities Serve as the primary point of contact between clients and internal teams Manage customer inquiries and requests in a timely and professional manner Ensure accurate communication of client needs and expectations Monitor service progress and follow up to ensure client satisfaction Maintain detailed records of interactions, updates, and resolutions Support internal teams by providing relevant client feedback and insights Qualifications Strong communication and interpersonal skills High level of organization and attention to detail Ability to manage multiple tasks in a fast-paced environment Professional demeanor with a customer-focused mindset Proficiency in basic office and communication tools Strong problem-solving and coordination skills Additional Information Competitive salary ($47,000 – $51,000) Opportunities for professional growth and career advancement Skill development through hands-on experience and internal training Supportive and structured work environment Stable full-time position with long-term potential

Responsibilities

The Customer Service Liaison serves as the primary point of contact between clients and internal teams, managing inquiries and ensuring client satisfaction. They monitor service progress and provide feedback to internal teams.