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Customer Service Liaison at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

47000.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Client-Focused Mindset, Organizational Skills, Attention to Detail, Teamwork, Proactive, Solution-Oriented

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a professional consulting firm dedicated to delivering strategic communication solutions that strengthen brand reputation and foster meaningful connections. We collaborate with diverse clients across industries, providing tailored public relations support built on integrity, clarity, and results. Our team values professionalism, collaboration, and continuous development, offering an environment where talent can grow and thrive. Job Description Swift7 Consultants is seeking a Customer Service Liaison to serve as a key point of contact between clients and internal teams. This role is essential in ensuring clear communication, efficient coordination, and a consistently positive client experience. The ideal candidate is organized, professional, and confident in handling client interactions while supporting internal workflows. Key Responsibilities Act as the primary liaison between clients and internal departments Handle client inquiries with professionalism and timely follow-up Coordinate information flow to ensure accurate and efficient service delivery Maintain detailed records of interactions and service updates Support internal teams by relaying client needs and feedback clearly Contribute to process improvements and service consistency Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple tasks in a structured environment Strong attention to detail and organizational skills Comfortable working in a team-oriented setting Reliable, proactive, and solution-oriented Additional Information Competitive salary ($43,000 – $47,000) Growth opportunities within a structured organization Professional and supportive work environment Skill development and on-the-job training Stable full-time position with long-term potential

Responsibilities

The Customer Service Liaison acts as the primary point of contact between clients and internal departments, ensuring clear communication and efficient coordination. This role involves handling client inquiries, maintaining records, and supporting internal teams with client feedback.