Customer Service Liaison at Alphabe Insight Inc

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Customer Service, Problem-Solving, Detail-Oriented, Multitasking, Proactive Mindset, Collaboration

Industry

Public Relations and Communications Services

Description

Company Description Beloform is a refined events and brand-experience company dedicated to creating seamless, memorable, and high-impact experiences for corporate, private, and large-scale clients. We combine strategic planning, creative execution, and exceptional service to deliver events that stand out for their precision, sophistication, and attention to detail. Our team thrives on collaboration, innovation, and a relentless commitment to excellence. As we continue expanding our operations in Phoenix, we are seeking a talented Events Assistant who is ready to grow, contribute, and elevate every project we touch. Job Description We are seeking a dedicated and articulate Customer Service Liaison to support daily communication between clients and internal teams. The ideal candidate will serve as the primary point of contact for inquiries, ensuring that every interaction is handled with clarity, accuracy, and professionalism. This role requires strong organizational skills, a proactive mindset, and the ability to maintain a high standard of customer care in a fast-paced environment. Responsibilities Serve as the main liaison between clients and internal departments. Respond to inquiries, provide guidance, and ensure timely follow-up. Maintain accurate records of interactions, requests, and resolutions. Support the coordination of services, appointments, or account updates. Identify client needs and offer appropriate solutions or recommendations. Ensure all communication aligns with company standards and policies. Monitor ongoing cases and assist in maintaining smooth operational workflows. Qualifications Strong written and verbal communication skills. Ability to multitask and prioritize effectively. Professional demeanor and customer-focused approach. Detail-oriented with strong organizational abilities. Ability to work independently while collaborating with cross-functional teams. Problem-solving mindset with a proactive approach to client support. Additional Information Competitive salary aligned with market standards. Opportunities for professional growth and internal advancement. Supportive and collaborative work environment. Skill-building and development opportunities. Full-time position with long-term stability.

Responsibilities

The Customer Service Liaison will serve as the main point of contact between clients and internal departments, responding to inquiries and ensuring timely follow-up. They will also maintain accurate records of interactions and support the coordination of services.