Customer Service Library Technician at Merribek City Council
Glenroy, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

04 Sep, 25

Salary

82000.0

Posted On

26 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Library Programming, Management Skills, Difficult Situations, Supervisory Skills, Digital Literacy

Industry

Education Management

Description
  • Permanent ongoing part-time position (based on 35 hours per week)
  • 42 hrs per fortnight
  • Includes regular Saturday shifts
  • Salary: $77k - $82k + Super (pro rata)
  • Ability to transfer or take LSL (Long Service Leave) within Local Government
Responsibilities

ABOUT THE ROLE

An exciting opportunity has become available to join Merri-bek Libraries. This is a permanent part-time role working across three of Merri-bek’s largest libraries at Glenroy, Coburg and Brunswick.
The Customer Service Library Technician role is responsible for providing high-quality customer service and targeted library and information services to our diverse community. This role includes digital literacy assistance and other library initiatives to bridge the digital divide, assistance with library events and activities, and shift supervision of library officers when the most senior staff member available.

SKILLS AND EXPERIENCE REQUIRE TO PERFORM THE ROLE

  • Good teamwork skills
  • Good communication, digital literacy and time management skills
  • Good supervisory skills
  • Excellence in service provision to all sections of the community
  • Ability to deal with difficult situations
  • Ability to assist and support library programming
  • Demonstrated understanding of Child safety and wellbeing requirements and how this applies in the public library setting.
  • Diploma of Library and Information Services (Library Technician) or equivalent.

WHAT THE ROLE CAN OFFER

  • Extensive opportunities for training & career development
  • Salary sacrifice options
  • Employer-supported study assistance schemes
  • Wellness programs

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

  • Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council
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