Customer Service & Logistics Manager at MorePeople
Atherstone CV9, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 25

Salary

60000.0

Posted On

25 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Logistics/Procurement

Description

CUSTOMER SERVICE & LOGISTICS MANAGER

Location: Atherstone
Hours: 8:30-17:00 (Full-time & Office-based)
Salary: £50,000-£60,000
Package: Car allowance + Pension + Healthcare

SHAPE THE FUTURE OF SERVICE DELIVERY

Are you ready to take ownership of a newly created leadership role in a rapidly expanding business?
We’re recruiting for a fast-growing, dynamic organisation that’s investing in its infrastructure and people. As they move into their next phase of growth and see the opportunity within their e-commerce/online aspect of the business, they’re looking for a driven individual to design, implement, and lead a customer-focused support function, ensuring best-in-class service across the logistics and order journey.
This is your chance to build and lead a high-performing Customer Service & Logistics department from the ground up with the autonomy to make real & lasting change.

Responsibilities
  • Build and lead a new customer service and logistics team-your structure, your vision
  • Oversee everything from sales orders and website sales to logistics and issue resolution
  • Collaborate across departments to monitor stock and ensure seamless fulfilment
  • Create a service-first culture that builds trust with customers, suppliers, and hauliers
  • Continuously refine processes to improve efficiency, reliability, and satisfaction
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