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Customer Service & Logistics Specialist (m/w/d) at Kuros Biosciences BV
Lowa, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

08 Jan, 27

Salary

60000.0

Posted On

10 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description
  • Analysis of customer, usage, and behavioral data to identify patterns, trends, and optimization potential.
  • Evaluation and quantification of qualitative customer signals (feedback, surveys, research)
  • Development and execution of segmentation, funnel and churn analyses
  • Development, enhancement, and monitoring of KPI dashboards and customer experience metrics
  • Planning, execution and evaluation of hypothesis tests and A/B tests for data-driven decisions
  • Preparation of reports, ad-hoc analyses and decision-making tools for departments and management.
Responsibilities