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Customer Service Management at Traveling with Mchaila
Centre, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Organization, Problem-Solving, Customer Service, Client Management, Multitasking, Detail-Oriented, Tech-Comfortable

Industry

Travel Arrangements

Description
We're hiring a Customer Service Management professional to oversee client interactions, ensure service standards are met, and support a smooth, high-quality experience from first contact through completion. This fully remote role is ideal for someone whos organized, people-focused, and confident managing multiple client needs while working independently. The individual will need to be able to work indepedently while having resources and tools and mentorship. What Youll Do: Oversee and support client communications and service workflows Ensure timely responses, follow-ups, and issue resolution Coordinate details, schedules, and confirmations as needed Maintain accurate records and service documentation Provide professional, friendly leadership in client-facing situations What Were Looking For: Strong communication, organization, and problem-solving skills Customer service or client management experience (preferred, not required) Ability to multitask and work independently in a remote setting Reliable, detail-oriented, and tech-comfortable Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Clear path for growth within a supportive team
Responsibilities
The individual will oversee and support client communications and service workflows, ensuring timely responses and issue resolution. They will also maintain accurate records and provide professional leadership in client-facing situations.