Start Date
Immediate
Expiry Date
07 Nov, 25
Salary
90000.0
Posted On
09 Aug, 25
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Utilities, Data Analysis, Service Operations, Service Automation
Industry
Outsourcing/Offshoring
Customer Service Manager – Energy Trade Pty Ltd
Full Time | Cremorne (Richmond), VIC | Hybrid
From $90K + Super (negotiable for the right skills and experience)
How To Apply:
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We’re searching for an experienced Customer Service Manager to lead and grow our customer operations function - a team of passionate agents and specialists across both front-of-house and back-of-house functions.
You’ll be responsible for driving performance, customer satisfaction, and continuous improvement across:
You’ll play a critical role in shaping our service strategy, reducing complaints, improving first-contact resolution, and ensuring we meet all regulatory obligations — including life support, hardship, and concessions.
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