ABOUT US:

Hobbs Pickles are a fast-growing Canadian CPG Food Industry brand with national grocery distribution and a flagship location in Vancouver, BC. Our products are available in leading retailers across the country. We are known for our commitment to product quality, supply chain discipline, and operational reliability. As we expand our footprint in grocery and food service, we’re looking for a detail-oriented professional to help manage the complexity that comes with scale. If you have experience in grocery logistics, thrive in fast-paced environments, and take pride in getting the details right, we want to hear from you.

ROLE:

We’re looking for a Customer Service Manager to lead the operational nerve center of our business – from retailer orders and inventory management to invoicing and logistics coordination.
You’ll be working directly with the Founder and core leadership team, managing relationships with major national retailers (Loblaws, Sobeys), distribution partners, third-party warehouses, and transportation providers across Canada. This isn’t a support desk job – it’s a high-responsibility customer service operations role built for someone who thrives in complex, fast-paced environments and isn’t afraid to take ownership.
This role reports directly to the Founder/CEO and works closely with the Director of Operations, on day-to-day execution and logistics.