About the job

Our client is a growing health and wellness brand.

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
Establish performance benchmarks and hold team to those goals
Resolve customer conflicts and handle escalation procedures

QualificationsBachelor's degree or equivalent experience
3+ years' of customer service
Excellent written and verbal communication skills
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

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Responsibilities

About the job

Our client is a growing health and wellness brand.

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
Establish performance benchmarks and hold team to those goals
Resolve customer conflicts and handle escalation procedures

QualificationsBachelor's degree or equivalent experience
3+ years' of customer service
Excellent written and verbal communication skills
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)