MINIMUM REQUIREMENTS OF CUSTOMER SERVICE MANAGER INCLUDE:

• At least 2 years of direct management experience at a fast paced restaurant.
• Must be able to work nights & weekends
• Must be able to demonstrate a successful history of sales improvement and cost containment
• Must work well in an entertainment atmosphere with young employees and young customers.
• Must have great organizational skills.
• Understands that we are in the entertainment business and our job is to create memorable experiences for every customer
  Job Type: Full-time
  Pay: $16.00 per hour
  Work Location: In perso

• Recruits, hires, trains, counsels, terminates all employees in his/her department.
• Is part of opening and closing management staff and depending on training and seniority he/she may assume GM duties when GM is absent. When he/she has consistently run an efficient kitchen he/she is trained in other Function Areas to also become a potential manager for a GM position.
• Insures that standards of quality, service and image are met.
• Insures good cash handling procedures.
• Understands, monitors, and insures compliance with local health ordinances and company policy.
• Insures employee compliance with all safety programs.
• Submits payroll and maintains payroll records on file as well as in P.O.S. system as delegated by the GM.