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Customer Service Manager / Store Manager / Customer Service Supervisor at LinkedIn

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

75000.0

Posted On

15 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description

QualificationsBachelor's degree or diploma in Business Administration, Retail Management, Customer Service Management, Hospitality, or a related field.
Strong understanding of customer service principles, retail operations, team coordination, and service quality management.
Knowledge of customer relationship management, complaint resolution, and customer satisfaction improvement practices.
Familiarity with point-of-sale (POS) systems, inventory management software, CRM platforms, and operational reporting tools.
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Ability to coordinate staff schedules, organize daily tasks, monitor operational performance, and maintain service standards.
Understanding of stock management, sales reporting, product presentation, and store administration.
Strong leadership, communication, organizational, and problem-solving skills.
Excellent interpersonal abilities and the capacity to handle customer concerns professionally.
Good attention to detail when managing transactions, inventory records, customer information, and operational documentation.
Ability to prioritize responsibilities, coordinate multiple activities, and adapt to changing business needs.
A customer-focused and proactive mindset with an interest in team development, service excellence, retail performance, and continuous improvement.

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Responsibilities