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Customer Service at Movex Usa Inc
Charlotte, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Product Knowledge, Issue Resolution, Documentation, Teamwork, Computer Skills, Attention To Detail, Accuracy, Positive Attitude, Willingness To Learn, SAP

Industry

IT Services and IT Consulting

Description
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Job Summary: We are seeking a friendly and motivated Customer Service representative to join our team. This role involves responding to customer inquiries, providing product and service information, resolving issues, and documenting interactions. Product training provided. Key Responsibilities - Respond to customer inquiries via phone, email, or chat - Provide accurate information about products and services - Resolve customer issues in a timely and professional manner - Document customer interactions and follow up as needed - Work collaboratively with team members and supervisors Qualifications Associate’s degree or higher 1–3 years’ experience required High attention to detail and accuracy Positive attitude and willingness to learn Basic computer skills SAP experience a plus but not required What We Offer: On-the-job training Competitive pay Medical, Dental, Vision insurance offered 401k plan available Opportunities for growth and advancement Supportive team environment
Responsibilities
The representative will be responsible for responding to customer inquiries via phone, email, or chat, providing accurate product and service information, and resolving customer issues professionally. They must also document all customer interactions and follow up as necessary while collaborating with the team.