ABOUT US

We are a friendly, family-run business based in Taunton, specialising in workwear, embroidery, printing and e-commerce. We are looking for a motivated and reliable Customer Service & Office Admin Assistant to join our team. This is a varied role that involves both customer-facing work and office administration, with the opportunity to gain experience in e-commerce.

REQUIREMENTS

• Previous experience in customer service, retail, or office administration
• Strong communication skills with a confident and professional manner
• Good organisational skills and attention to detail
• Competent in using computers and Microsoft Office; experience with e-commerce systems is desirable but not essential
• Positive attitude, willingness to learn, and ability to work well as part of a team

HOW TO APPLY

If you are enthusiastic, customer-focused, and looking for a varied role, we would love to hear from you. Please apply with your CV and a short covering note explaining why you would be a great fit for this position.
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In perso

• Provide excellent customer service to visitors in our showroom
• Answer incoming phone calls and respond to customer enquiries by phone and email
• Process customer orders accurately and efficiently
• Support our e-commerce operations, including order processing and online customer queries (training provided)
• Carry out general office administration tasks such as data entry, filing, and record keeping
• Learn and use our back-end systems to ensure smooth business operations