We are a small, friendly, family-run business looking for a reliable and adaptable all-rounder to join our team. This is a varied and hands-on role ideal for someone who enjoys taking on different responsibilities throughout the day and thrives in a dynamic environment.

Key Responsibilities:

• Serve customers at our trade counter in a professional and friendly manner
• Answer incoming calls and customer queries promptly
• Handle order processing and invoicing
• Chase courier and delivery queries
• Provide administrative support for machine service and repair jobs
• General filing, scanning, and data entry tasks
• Credit control duties
• Fleet administration (e.g., vehicle records, servicing reminders)
• Stock checking, purchase ordering and chasing suppliers

Skills & Experience:

• Experience in a similar customer service or administrative role is beneficial
• Proficient in Microsoft Office; Excel skills desirable
• Confident on the phone and dealing with customer enquiries
• Basic understanding of stock and purchase order processes
• Familiarity with office hardware and general IT troubleshooting is a plus

Personal Attributes:

• Adaptable and willing to learn – every day is different!
• Organised and reliable – can manage multiple tasks effectively
• Team player – happy to support others and pitch in where needed
• Self-motivated – able to take initiative and work independently

Working Hours:
Mon–Fri, 8.30am–5pm
How to Apply:
Please send your CV to nicky@complexcleaning.com
Job Types: Full-time, Permanent
Pay: £26,000.00 per year

Benefits:

• Casual dress
• On-site parking
• Store discount

Work Location: In perso

• Serve customers at our trade counter in a professional and friendly manner
• Answer incoming calls and customer queries promptly
• Handle order processing and invoicing
• Chase courier and delivery queries
• Provide administrative support for machine service and repair jobs
• General filing, scanning, and data entry tasks
• Credit control duties
• Fleet administration (e.g., vehicle records, servicing reminders)
• Stock checking, purchase ordering and chasing supplier