OVERVIEW:

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a full-time position with opportunities for growth and advancement.

PREFERRED SKILLS:

• Strong customer service ability
• Ability to perform all duties in a professional manner
• Computer skills and knowledge including experience with Microsoft Word and Excel
• Detail oriented
• Ability to multi-task
• Self-starter
• Excellent communication skills
• Ability to maintain confidentiality of customer and Bank information
  We offer competitive pay based on experience and qualifications. Benefits package includes health insurance, retirement plan options, paid time off, and opportunities for professional development.
  If you are a dedicated individual with excellent customer service skills and a passion for helping others, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
  Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance

Work Location: In perso

• Assist customers with transactions, inquiries, concerns, and requests via phone, email, or in-person
• Build and maintain solid relationships with customers in order to promote customer loyalty and satisfaction
• Provide accurate and timely information regarding products, services, and policies
• Resolve customer complaints or issues in a professional and courteous manner
• Maintain customer records and update account information as needed
• Collaborate with other departments to address customer needs and resolve complex problems
• Follow up with customers to ensure their satisfaction and resolve any outstanding issues