Customer Service Officer at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

62000.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, CRM Software, Microsoft Office Suite, Attention To Detail, Organizational Skills, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description About Us At Blue Print Out, we specialize in delivering innovative customer communication and support solutions that empower businesses to connect, resolve, and grow. Based in Sandy Springs, GA, our team is committed to excellence, efficiency, and personalized service. We believe in creating meaningful conversations that make a difference and in building careers that evolve with purpose. Job Description Job Description We are seeking a detail-oriented and client-focused Customer Service Officer to join our growing team at Blue Print Out. In this role, you will act as a key point of contact for clients, ensuring a seamless experience through timely assistance, problem-solving, and professional communication. As a Customer Service Officer, you will be expected to handle inquiries, resolve issues, and deliver exceptional service that reflects our brand values and commitment to excellence. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in person Resolve customer complaints efficiently and follow up to ensure full resolution Maintain accurate records of interactions and transactions Collaborate with internal teams to address service issues or delays Identify opportunities for process improvement and report feedback to management Uphold company standards and promote a customer-first approach Track and meet daily performance metrics and service goals Qualifications Qualifications High school diploma or equivalent (associate degree preferred) Minimum 2 years of experience in a customer service or client-facing role Excellent communication and problem-solving skills Proficiency with CRM software and Microsoft Office Suite Ability to work under pressure and manage multiple tasks Strong attention to detail and organizational skills Positive attitude and a commitment to professionalism Additional Information Benefits Competitive annual salary: $56,000 – $62,000 Professional development and growth opportunities Supportive and inclusive work environment Paid time off and holidays Health and dental insurance packages Structured onboarding and training program

Responsibilities

As a Customer Service Officer, you will act as a key point of contact for clients, ensuring a seamless experience through timely assistance and problem-solving. You will respond to inquiries, resolve issues, and deliver exceptional service that reflects our brand values.