Customer Service Officer at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

56000.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Professionalism, Detail-Oriented, Account Management, Collaboration, Record Keeping

Industry

Public Relations and Communications Services

Description

Company Description About Us At Captura Hall, we specialize in creating exceptional experiences that connect people and brands through creativity, precision, and flawless execution. Based in Miami, FL, our company stands at the intersection of innovation and elegance, offering event solutions that inspire, engage, and leave a lasting impression. We believe that every event tells a story — and we’re committed to making each one unforgettable. Job Description Job Description We are seeking a detail-oriented and personable Customer Service Officer to join our growing team. The ideal candidate will play a vital role in maintaining positive customer relationships, resolving inquiries efficiently, and ensuring every client receives exceptional service. This position requires strong communication skills, professionalism, and a proactive approach to problem-solving. Responsibilities Provide timely and accurate responses to customer inquiries via phone, email, or in-person. Manage client accounts, ensuring satisfaction and service consistency. Assist in resolving customer concerns with professionalism and efficiency. Collaborate with internal departments to address and fulfill client needs. Maintain accurate records of customer interactions and service reports. Uphold company standards and contribute to continuous service improvement. Qualifications Benefits Competitive annual salary ($52,000 – $56,000). Growth and career advancement opportunities. Comprehensive training and skill development programs. Supportive and collaborative work environment. Health and wellness benefits package. Paid time off and company-recognized holidays. Additional Information Benefits Competitive annual salary ($52,000 - $56,000). Professional growth and training opportunities. Supportive and collaborative work culture. Health and wellness benefits. Flexible work schedule and paid time off. Opportunities to participate in company events and initiatives.

Responsibilities

The Customer Service Officer will provide timely and accurate responses to customer inquiries and manage client accounts to ensure satisfaction. They will also assist in resolving customer concerns and collaborate with internal departments to fulfill client needs.