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Customer Service Officer at Alphabe Insight Inc

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

59000.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Problem-Solving, Attention To Detail, Proactive Attitude, Professionalism, Customer Service

Industry

Public Relations and Communications Services

Description

Company Description About Us At Skills Bridge Academy, we believe in connecting people with knowledge that transforms their future. Our mission is to empower individuals through learning, leadership, and professional growth. We cultivate an environment that values integrity, teamwork, and innovation — where every team member plays a vital role in shaping success. Job Description Job Description We are seeking a Customer Service Officer who will play a key role in ensuring outstanding service and satisfaction for our students, partners, and community. The ideal candidate will represent the professionalism, courtesy, and reliability that define Skills Bridge Academy. Responsibilities Provide clear and courteous communication to assist clients with inquiries and support. Manage incoming calls and emails efficiently and professionally. Maintain accurate records of interactions and client information. Collaborate with internal departments to ensure prompt resolution of issues. Uphold the Academy’s values by ensuring every customer experience reflects excellence. Contribute to a positive, solution-oriented workplace environment. Qualifications Qualifications Strong communication and interpersonal skills. Excellent organizational and problem-solving abilities. Ability to manage multiple priorities with attention to detail. Proficiency in standard office software (Microsoft Office or equivalent). A proactive and professional attitude focused on service excellence. Additional Information Benefits Competitive salary: $55,000 – $59,000 per year. Opportunities for career growth and professional development. Supportive and collaborative work environment. Skill-building programs and ongoing training. Comprehensive benefits package.

Responsibilities

The Customer Service Officer will ensure outstanding service and satisfaction for students, partners, and the community. Responsibilities include managing inquiries, maintaining records, and collaborating with internal departments for issue resolution.