Customer Service Officer at Alphabe Insight Inc

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Client Relations, Account Management, Communication Skills, Attention To Detail, Problem-Solving, Organizational Skills, Multitasking, CRM Systems, Microsoft Office Suite, Professional Attitude, Solution-Oriented

Industry

Public Relations and Communications Services

Description

Company Description About Us At Elevare Branding, we are dedicated to helping businesses elevate their presence through innovative branding, strategic communication, and exceptional client experiences. Our team thrives on creativity, professionalism, and integrity, working together to deliver impactful solutions for every client. We believe in fostering a positive workplace where growth, collaboration, and excellence are at the heart of everything we do. Job Description Job Description We are seeking a Customer Service Officer to join our dedicated team in Fort Worth. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with efficiency, care, and professionalism. This position requires strong communication skills, attention to detail, and a proactive approach to problem-solving. Responsibilities Serve as the main liaison between clients and internal departments. Manage customer inquiries, feedback, and support requests in a timely manner. Maintain accurate records of client interactions and transactions. Ensure client satisfaction through consistent follow-up and relationship management. Collaborate with cross-functional teams to resolve issues and improve processes. Support the implementation of client-focused service strategies. Qualifications Qualifications Bachelor’s degree in Business Administration, Communications, or a related field (preferred). 1–3 years of experience in customer service, client relations, or account management. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency with CRM systems and Microsoft Office Suite. A professional and solution-oriented attitude. Additional Information Benefits Competitive salary based on experience. Opportunities for professional growth and advancement. Supportive and collaborative work environment. Comprehensive training and ongoing development. Full-time position with stable career progression.

Responsibilities

The Customer Service Officer will serve as the main liaison between clients and internal departments, managing inquiries and ensuring client satisfaction. This role involves maintaining accurate records and collaborating with teams to resolve issues.