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Customer Service Officer at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

4400.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Organization, Multitasking, Customer Retention, Administrative Support, Conflict Resolution

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Summary We are seeking a dedicated Customer Service Officer to provide professional support to customers, ensure high-quality service delivery, and help maintain strong customer relationships. This role is ideal for individuals who are detail-oriented, solution-focused, and passionate about customer satisfaction. Responsibilities Resolve customer concerns efficiently and escalate complex issues when needed. Maintain accurate records of customer interactions and service requests. Ensure timely follow-up to support customer satisfaction. Support customer retention and engagement initiatives. Collaborate with internal teams to improve service quality. Uphold company standards for professionalism and customer care. Assist with administrative tasks related to customer service operations. Qualifications High school diploma or equivalent required. Strong communication and problem-solving skills. Excellent organizational and multitasking abilities. Customer-focused mindset with a professional attitude. Ability to work effectively in a fast-paced environment. Attention to detail and reliability. Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and supportive work environment Skill development and ongoing learning opportunities Exposure to diverse projects and industry experience Compensation: USD 3800 - USD 4400 - monthly

Responsibilities

The role focuses on resolving customer concerns efficiently and maintaining accurate records of interactions. It also involves collaborating with internal teams to improve service quality and supporting customer retention initiatives.