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Customer Service Officer at Alphabe Insight Inc
Miami, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

54000.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem-Solving, Communication, Collaboration, Record Keeping, Efficiency, Professionalism

Industry

Public Relations and Communications Services

Description
Company Description At Park 6 Logistic, we are dedicated to delivering excellence in logistics solutions while fostering a culture of innovation, collaboration, and growth. Our team thrives on efficiency, professionalism, and attention to detail, making every project a seamless success. We value driven individuals who are eager to contribute and grow with us in a dynamic and fast-paced environment. Job Description We are seeking a dedicated Customer Service Officer to provide outstanding support to our clients and ensure seamless communication between our operations team and customers. The ideal candidate will excel in problem-solving, maintaining client satisfaction, and contributing to a positive customer experience. Responsibilities Serve as the primary point of contact for customer inquiries via phone and email Assist clients with orders, shipments, and general service requests Resolve customer issues efficiently while maintaining a high level of professionalism Maintain accurate records of customer interactions and transactions Collaborate with internal teams to ensure timely resolution of customer needs Identify opportunities to improve customer experience and workflow efficiency Additional Information Competitive salary ($50,000 – $54,000 per year) Opportunities for professional growth and career development Supportive and collaborative work environment Skills enhancement and training programs Full-time position with consistent schedule and stability
Responsibilities
The Customer Service Officer will serve as the primary point of contact for customer inquiries and assist clients with orders and shipments. They will also resolve customer issues and collaborate with internal teams to ensure timely resolution of customer needs.