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Customer Service Officer at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Communication Skills, Organizational Skills, Time Management, Problem-Solving, Attention To Detail, Computer Proficiency, Team-Oriented

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking company focused on delivering clarity, organization, and efficiency through structured operations and strong internal support. We believe that behind every successful professional and business is a highly organized team that values discretion, precision, and reliability. Our culture promotes professionalism, growth, and long-term collaboration. Job Description We are currently seeking a Customer Service Officer to join our team in Charlotte, NC. This role is ideal for individuals who are detail-oriented, well-organized, and committed to providing excellent customer support. The Customer Service Officer will serve as a key point of contact, ensuring inquiries are handled efficiently and professionally while maintaining company standards. Responsibilities Respond to customer inquiries in a timely, courteous, and professional manner Provide accurate information regarding services, processes, and policies Maintain clear and organized records of customer interactions Resolve issues by identifying solutions and escalating when necessary Collaborate with internal teams to ensure smooth daily operations Uphold company standards for communication and service quality Qualifications Strong verbal and written communication skills Ability to remain professional and focused in a fast-paced environment Excellent organizational and time-management abilities Problem-solving mindset with attention to detail Basic computer proficiency and ability to learn internal systems Reliable, punctual, and team-oriented Additional Information Competitive salary Opportunities for growth and internal advancement Structured training and ongoing support Professional and stable work environment Consistent schedule and clear expectations

Responsibilities

The Customer Service Officer will respond to customer inquiries and provide accurate information regarding services and policies. They will also maintain organized records and collaborate with internal teams to ensure smooth operations.