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Customer Service Officer at Alphabe Insight Inc
Minneapolis, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

52000.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Interpersonal Skills, Problem-Solving, Organizational Abilities, Attention To Detail, Collaboration, Client Support, Time Management

Industry

Public Relations and Communications Services

Description
Company Description Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact. Job Description We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally. Responsibilities: Respond to client inquiries via phone, email, and other communication channels. Provide accurate information about services, policies, and procedures. Resolve client issues in a professional and timely manner. Maintain records of client interactions and transactions. Collaborate with internal teams to ensure consistent and high-quality service. Identify opportunities to improve processes and enhance customer satisfaction. Qualifications Strong communication and interpersonal skills. Excellent problem-solving and organizational abilities. Professional demeanor with attention to detail. Ability to work both independently and collaboratively. Proficiency with office software and basic database systems. Additional Information Competitive salary: $47,000 - $52,000 per year. Opportunities for professional growth and development. Supportive and collaborative work environment. Skill-building and training opportunities. Full-time employment with standard benefits.
Responsibilities
The Customer Service Officer will respond to client inquiries through various communication channels and provide accurate information about services and policies. They will also resolve client issues and maintain records of interactions.