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Customer Service Officer at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

56000.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Multitasking, Prioritization, Time Management, Customer Management Systems, Microsoft Office, Detail-Oriented, Problem-Solving

Industry

Public Relations and Communications Services

Description

Company Description About Us At Swift 7 Consultants, we specialize in delivering innovative business support solutions tailored to meet the evolving needs of our clients. With a focus on operational excellence, customer satisfaction, and long-term growth, we help organizations streamline processes and elevate their service delivery. Our team is committed to professionalism, efficiency, and fostering meaningful client relationships. Qualifications Qualifications High school diploma or equivalent; associate or bachelor’s degree preferred. Minimum 1–2 years of experience in a customer service or client-facing role. Strong communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Proficient in using customer management systems (CRM) and Microsoft Office tools. Detail-oriented with a problem-solving mindset. Additional Information Benefits Competitive annual salary: $52,000 – $56,000 Professional growth and development opportunities Supportive and collaborative team environment Training and mentorship provided Paid time off and holidays Health, dental, and vision insurance options Stable Monday–Friday schedule (standard 8-hour shifts)

Responsibilities

The Customer Service Officer will assist clients by providing support and solutions tailored to their needs. This role focuses on enhancing customer satisfaction and streamlining service delivery.