Customer Service Officer at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

55000.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Problem-Solving, Organizational Skills, Attention To Detail, Client-Focused, Proactive, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description Beloform is a forward-thinking organization dedicated to developing exceptional talent and shaping the next generation of industry leaders. Our work is centered around innovation, strategic thinking, and operational excellence. We believe in empowering individuals to grow, take initiative, and build meaningful careers rooted in strong leadership foundations. At Beloform, you will join a team that values integrity, long-term vision, and a commitment to transforming potential into performance. Job Description The Customer Service Officer will play a vital role in representing Beloform by providing exceptional support to clients and ensuring smooth coordination across internal teams. This role requires strong communication abilities, attention to detail, and a commitment to delivering a consistent, high-quality customer experience. The ideal candidate is proactive, organized, and dedicated to elevating client satisfaction. Responsibilities Serve as the primary point of contact for client inquiries and requests. Provide clear, timely, and accurate information to customers. Maintain detailed records of interactions, follow-ups, and resolutions. Coordinate with internal departments to ensure seamless service delivery. Support the implementation of customer care processes and best practices. Assist in identifying areas of improvement to enhance the service experience. Qualifications Strong communication and interpersonal skills. Ability to manage multiple priorities with professionalism and accuracy. Excellent problem-solving and organizational abilities. Comfortable working in a structured, client-focused environment. Proficiency in basic computer and administrative tools. Additional Information Competitive salary ($50,000 – $55,000 per year). Opportunities for long-term growth and professional development. Supportive and collaborative work environment. Skill-building and training programs. Job Type: Full-time, on-site in Austin, TX.

Responsibilities

The Customer Service Officer will serve as the primary point of contact for client inquiries and requests, providing exceptional support and ensuring smooth coordination across internal teams. This role involves maintaining detailed records of interactions and assisting in the implementation of customer care processes.