Customer Service Officer at Alphabe Insight Inc

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

52000.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Communication, Interpersonal Skills, Organization, Efficiency, Problem-Solving, Customer-Focused Attitude, Attention To Detail, Professional Conduct, Independent Work, Collaborative Work

Industry

Public Relations and Communications Services

Description

Company Description About Us Park 6 Logistic is a forward-thinking logistics solutions provider dedicated to operational excellence, reliability, and innovation. Based in Los Angeles, we support businesses of all sizes by delivering streamlined supply chain strategies and customer-focused logistics services. Our culture empowers growth, creativity, and strong collaboration across every department. As we continue to expand, we are looking for a motivated Marketing Assistant to join our dynamic team. Job Description Job Description We are looking for a Customer Service Officer to support our clients and ensure smooth communication throughout our logistics processes. This role plays a crucial part in maintaining customer satisfaction by providing timely information, resolving inquiries, and coordinating with internal teams to ensure outstanding service delivery. Responsibilities Serve as the primary point of contact for client inquiries and service requests. Manage customer accounts, documentation, and shipment updates with accuracy and attention to detail. Coordinate with internal departments to track shipments and resolve issues promptly. Provide clear, professional communication to clients regarding timelines, changes, or service updates. Assist in improving customer service processes and maintaining service standards. Ensure company policies are followed and represent the brand with professionalism. Qualifications Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with organization and efficiency. Problem-solving mindset with a customer-focused attitude. Proficiency in basic office software and documentation. Strong attention to detail and professional conduct. Ability to work both independently and collaboratively. Additional Information Benefits Competitive salary of $48,000 – $52,000 per year. Opportunities for professional growth and internal advancement. Supportive and collaborative work environment. Comprehensive training and skill-development opportunities. Full-time position with stable, long-term career potential.

Responsibilities

The Customer Service Officer serves as the primary point of contact for client inquiries and service requests. This role involves managing customer accounts and coordinating with internal teams to ensure outstanding service delivery.