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Customer Service Officer at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

61000.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention To Detail, Team Collaboration, Microsoft Office Suite, CRM Systems

Industry

Public Relations and Communications Services

Description

Company Description About Us – Property Soar At Property Soar, we believe in building more than real estate opportunities—we build leaders. With a forward-thinking approach and a commitment to excellence, our team is dedicated to shaping the future of property management and investment solutions. We value innovation, collaboration, and integrity, ensuring our associates have the tools and mentorship to excel personally and professionally. Job Description Job Description: Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service. Responsibilities: Handle incoming customer inquiries via phone and email with professionalism and efficiency. Resolve client issues promptly and escalate when necessary. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve service delivery and customer satisfaction. Provide clients with detailed information about our services and processes. Qualifications Qualifications: Proven experience in customer service or client-facing roles. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and CRM systems is a plus. Additional Information Benefits: Competitive salary: $57,000 – $61,000 annually. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Health and wellness benefits package. Full-time employment.

Responsibilities

The Customer Service Officer will handle incoming customer inquiries via phone and email, ensuring a seamless customer experience. They will resolve client issues promptly and collaborate with internal teams to improve service delivery.