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Customer Service Officer at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

53000.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Problem-Solving, Organizational Abilities, Customer-Focused, Attention to Detail, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a dynamic and forward-thinking company dedicated to creating meaningful connections between brands and their audiences. We specialize in clear, impactful communication strategies that elevate brand presence and strengthen engagement across multiple channels. At Catch Vibe Voice, we value creativity, precision, and collaboration, and we are committed to fostering a professional environment where ideas thrive and talent grows. Job Description We are seeking a Customer Service Officer to join our dynamic team in New Orleans, LA. This role is ideal for a motivated and detail-oriented professional who enjoys problem-solving and delivering high-quality service. As a Customer Service Officer, you will serve as a key point of contact for our customers, ensuring their needs are addressed efficiently and professionally. Responsibilities Handle customer inquiries with professionalism and clarity Provide accurate information regarding services and processes Resolve issues promptly while maintaining a positive customer experience Maintain detailed and organized records of customer interactions Collaborate with internal teams to ensure service consistency Uphold company standards and communication guidelines at all times Qualifications Strong verbal and written communication skills Excellent problem-solving and organizational abilities Ability to manage multiple tasks in a fast-paced environment Customer-focused mindset with attention to detail Proficiency with basic computer systems and office tools Additional Information Competitive salary ($49,000 – $53,000 annually) Growth and advancement opportunities within the company Skill development and ongoing training Supportive and professional work environment Stable, full-time position with long-term potential

Responsibilities

The Customer Service Officer will handle customer inquiries and provide accurate information regarding services. They will also resolve issues promptly while maintaining a positive customer experience.