Customer Service Officer at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

59000.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Organizational Skills, Time Management, Microsoft Office Suite, CRM Software, Empathy, Team Collaboration, Administrative Duties

Industry

Public Relations and Communications Services

Description

Company Description About Property Soar At Property Soar, we redefine property management through innovation, leadership, and a commitment to exceptional service. With a strong foundation in real estate operations and team collaboration, we help communities and owners thrive. Our focus is on building relationships, driving performance, and setting new industry standards. As we continue to grow, we are seeking driven professionals who value leadership, growth, and impactful teamwork. Job Description Job Description We are seeking a dedicated Customer Service Officer to join our dynamic team in New Orleans. This role involves managing client inquiries, resolving service-related issues, and ensuring high levels of satisfaction throughout the customer experience. The ideal candidate will possess strong communication skills, an empathetic attitude, and a commitment to providing exceptional service. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and in person Handle tenant and client concerns with clarity, empathy, and problem-solving efficiency Coordinate with internal departments to resolve service issues and follow up to ensure resolution Maintain detailed records of client interactions using internal CRM systems Assist with scheduling appointments and property visits Support administrative duties related to contracts, payments, and document management Contribute to improving customer service procedures, policies, and standards Qualifications Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred 1–2 years of experience in customer service, preferably in real estate, hospitality, or administration Strong verbal and written communication skills Excellent organizational and time management abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software Calm, patient, and solutions-oriented approach to customer interactions Ability to work independently and collaboratively in a fast-paced environment Additional Information Benefits Competitive annual salary ($53,000 – $59,000) Growth opportunities within a stable and expanding company Continuous training and professional development Supportive team environment Paid time off and holidays Health and wellness program participation

Responsibilities

The Customer Service Officer will manage client inquiries and resolve service-related issues to ensure high levels of customer satisfaction. This role requires coordination with internal departments and maintaining detailed records of client interactions.