Customer Service Officer at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

49000.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Problem-Solving, Time Management, Attention to Detail

Industry

Public Relations and Communications Services

Description

Company Description Beloform Craft is a growing organization dedicated to building strong brand identities through precision, creativity, and strategic communication. We work with purpose and attention to detail, shaping how brands connect with their audiences through clear messaging, consistency, and professional representation. Our team values collaboration, structure, and forward-thinking ideas. At Beloform Craft, we foster an environment where individuals can contribute meaningfully while developing their skills in a professional and supportive setting. Job Description We are seeking a dedicated Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in ensuring smooth communication, accurate information handling, and timely resolution of inquiries. The ideal candidate demonstrates professionalism, strong organizational skills, and a commitment to delivering dependable service in a structured work environment. Responsibilities Handle inbound and outbound customer communications in a professional and efficient manner Provide accurate information regarding services, processes, and general inquiries Maintain organized and up-to-date customer records and documentation Coordinate with internal departments to ensure timely issue resolution Follow established procedures to ensure consistency and service quality Identify and escalate complex inquiries when necessary Contribute to continuous improvement of customer service processes Qualifications Strong written and verbal communication skills High level of organization and attention to detail Ability to manage multiple tasks while maintaining accuracy Professional demeanor and problem-solving mindset Comfortable working in a structured, team-oriented environment Strong time management and reliability Additional Information Competitive salary ($46,000 – $49,000 per year) Growth opportunities within a stable and professional organization Supportive team environment Structured onboarding and clear role expectations Long-term career development potential

Responsibilities

The Customer Service Officer will handle inbound and outbound communications, providing accurate information and ensuring timely resolution of inquiries. They will also maintain organized customer records and coordinate with internal departments.