Customer Service Officer at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

55000.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Problem-Solving Abilities, Client-Focused Mindset, Multitasking, Prioritization, Professional Demeanor, Reliability, Computer Proficiency, Office Management Systems

Industry

Public Relations and Communications Services

Description

Company Description About Us At Property Soar, we believe in elevating potential. As a dynamic and forward-thinking company, we are dedicated to fostering professional growth and leadership within a culture of excellence. Our mission is to empower individuals to thrive through innovation, collaboration, and strategic vision. We are proud to provide an environment where ambition meets opportunity. Job Description Job Description We are seeking a dedicated and proactive Customer Service Officer to join our growing team in Austin, TX. The ideal candidate will serve as the first point of contact for clients, ensuring all inquiries and concerns are handled with professionalism, accuracy, and care. This position requires excellent communication skills, attention to detail, and a strong sense of responsibility toward client satisfaction. Responsibilities Respond to client inquiries via phone, email, and in person in a timely and professional manner. Maintain accurate client records and manage service requests efficiently. Coordinate with internal departments to ensure smooth handling of property-related issues. Provide clear information about services, procedures, and policies to clients. Assist in resolving customer concerns and ensuring their needs are met promptly. Contribute to a positive and productive office environment through collaboration and initiative. Qualifications Qualifications Strong communication and interpersonal skills. Excellent problem-solving abilities and a client-focused mindset. Ability to multitask and prioritize tasks in a fast-paced setting. Professional demeanor and reliability in managing sensitive information. Basic computer proficiency and familiarity with office management systems. Additional Information Benefits Competitive annual salary ($50,000 – $55,000). Opportunities for professional growth and career advancement. Supportive and team-oriented work environment. Comprehensive training and skill development programs. Stable, full-time employment with consistent hours.

Responsibilities

The Customer Service Officer will respond to client inquiries via various channels and maintain accurate client records. They will also coordinate with internal departments to resolve property-related issues and ensure client satisfaction.