Customer Service Officer at Alphabe Insight Inc
Nashville, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

48000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Interpersonal Skills, Attention To Detail, Problem-Solving Skills, Client-Focused Mindset, Team-Oriented Environment, Computer Proficiency

Industry

Public Relations and Communications Services

Description
Company Description TalentBridge Solutions is a people-focused staffing and workforce solutions firm dedicated to connecting motivated professionals with meaningful, long-term opportunities. We partner with reputable organizations across multiple industries, providing reliable talent while supporting individual career growth through structured roles, professional environments, and hands-on development. Job Description TalentBridge Solutions is seeking a Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in maintaining high service standards, ensuring clear communication, and delivering consistent, professional support. The ideal candidate will demonstrate strong interpersonal skills, attention to detail, and a commitment to providing outstanding service. Responsibilities Serve as the primary contact for client inquiries and service requests Provide accurate information and timely resolutions in a professional manner Maintain detailed records of interactions and follow up as needed Coordinate with internal teams to ensure client needs are met efficiently Uphold company standards, policies, and service excellence at all times Contribute to continuous improvement of customer service processes Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple tasks while maintaining accuracy Problem-solving skills and attention to detail Comfortable working in a structured, team-oriented environment Proficient in basic computer systems and office tools Additional Information Competitive salary ($44,000 – $48,000 annually) Growth opportunities and career development pathways Supportive and professional work environment Ongoing training and skill development Stable, full-time employment
Responsibilities
The Customer Service Officer will serve as the primary contact for client inquiries and service requests, ensuring high service standards and clear communication. They will maintain detailed records of interactions and coordinate with internal teams to meet client needs efficiently.
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