Customer Service Officer at AMA Collision
Thurgoona NSW 2640, , Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Sep, 25

Salary

0.0

Posted On

23 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
  • 2024 Bodyshop Award Winner - Best Workplace (MSO)
  • Permanent position, Monday to Friday - no weekends!
  • Grow your career with our great team for the long term
    BF Panels and BF Towing is a huge, purpose-built panel shop right next to the Riverina Highway between Albury and Thurgoona, with a large car park, separate towing and storage facility, and 4WD retail outlet on site. The 40-strong team works a 38-hour week (8–4.30) together. They’re backed by all the latest tooling and technology — including two full-size Car-O-Liner systems, computer measuring systems, three Lowbake spray booths, welders, etc.
    We have an exciting opportunity for a Customer Service professional with strong administration and invoicing experience to join our team at BF Towing, Thurgoona.
    You will be assisting and supporting our wider team and managers with administration and invoicing support and liaising with our external stakeholders (insurers etc).
    Permanent position. Monday to Friday. No weekends!
    Apply or call us today on (02) 6049 3000
Responsibilities
  • Ensuring the environment is always customer friendly
  • Greeting customers on arrival.
  • Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
  • Contacting customer to ensure that they are satisfied with the AMA experience
  • Telephone and email correspondence
  • Supporting management with inventory (parts, paint, consumables etc)
  • Liaise with insurance providers regarding claims/repairs
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