Customer Service Officer (Call Center) at Tangspac
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

28 Aug, 25

Salary

4000.0

Posted On

29 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

We are looking for passionate, customer-focused individuals:

  • Preferably with prior customer service experience in a call centre environment.
  • Demonstrates good communication skills and able to work in a pressurized and highly driven
  • environment.
  • Minimally a Diploma holder. Fresh graduates are welcomed.
  • Comfortable to work rotating shift hours including weekends and public holidays.

As a Customer Service Officer, you will provide:

  • Personalized service over the telephone to customers on banking products, accounts, and
  • services enquiries in an effective and efficient manner.
  • Handle email enquiries and live chats.
  • Understand customers’ needs and provide appropriate/ customized solutions.
  • Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
  • Gather customers’ feedback and provide timely feedback to the Team Lead on issues for
  • improvement.

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you

Responsibilities

Please refer the Job description for details

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