COMPANY OVERVIEW

Catalyste manages a portfolio of leading interior surface brands. With years of know-how and experience, our company has forged deep, synergistic partnerships with brands and companies to devise creative yet meaningful solutions for residential and commercial space owners across a wide spectrum of tastes and requirements. Headquartered in Singapore, Catalyste’s ever-expanding network includes distribution channels in Asia-Pacific countries such as Singapore, Malaysia (regional office), Myanmar, Thailand, Philippines, Hong Kong, South Korea, Taiwan, Maldives, Australia and New Zealand.

CUSTOMER SERVICE ASSISTANT

We are seeking for an organized and self-driven team player who is passionate about making a difference by joining us as a Customer Service Assistant in our warehouse.
As a team member, the individual will report to the Operations Manager to assist in smooth daily operations activities including administrative supports to office, customer service and operations; coordination on daily delivery schedules and handle customer enquiries.

REQUIREMENTS:

• At least GCE ‘O’ Level and above
• Minimum 2 year(s) of relevant administrative experience
• Proficient in MS Office applications
• Able to read and write in Mandarin will be an advantage as our customers are majority Chinese
• Process with good initiative, meticulous and can-do working attitude
• Able to work independently with least minimum supervision

• Provide administrative support to ensure efficient operations of customer service, warehouse and delivery team
• Collate and process sales orders, prepare sales quotations, process and follow-up on local orders
• Handle customer enquiries by phone calls and emails
• Coordinate with warehouse and delivery team on daily local delivery schedules
• Assist in inventory management, logistics support and coordination
• Establish and maintain orderly filing and documentation system
• Maintenance of office inventory and equipment
• Any other duties as assigned by the Company