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Customer Service Officer at CIMB Cambodia

, , Cambodia -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Cash Handling, Supervision, Documentation, Reporting, Cross-Selling, Account Opening, Feedback Management, Cash Security, Operations Monitoring, Team Collaboration, Communication, Attention to Detail, Time Management, Customer Needs Assessment

Industry

Banking

Description

Key Responsibilities: Customer Service Monitor customer operations and resolve problem when necessary; Promote and cross-selling banking product; Attend to customers personally where necessary and provide feedback on customer’s needs and complaints; Assist in supervising deposits counter services operations; Supervision and control of daily physical cash balancing; Ensuring all cash registers and records are properly written-up; Serve customers by exchanging, receiving and paying out cash at counter; =Attend to opening of accounts and ensure documentation is in order; Prepare the necessary daily and monthly reports; Achieve and proactively referrals to ARM for A/C opening; Adhere to all the time with cash security/control/accuracy; Other task/project as assigned.

Responsibilities

The Customer Service Officer is responsible for monitoring customer operations, resolving issues, and promoting banking products. They also assist in supervising counter services and ensuring accurate cash handling.