The Opportunity

Based in Karratha, WA, the purpose of the Customer Service Officer role is to contribute to the achievement of business goals and objectives via the provision of high-quality support in the functions of administrative duties and dealing professionally with our customers.

• Deliver excellent administration and customer service to allocated contracts and sites in a timely manner
• Managing inbound calls
• Develop positive working relationships with other support functions and stakeholders to meet and exceed customer needs
• Processing of purchase orders, dealing with invoicing queries, and processing BPay payments
• Reconcile, report, and audit asset management as required
• Maintain accurate data records and ensure consistent execution of the end-to-end processes in compliance with company policies and finance timelines

 About You

Our ideal candidate will thrive in a varied role where no two days are the same. If you have first-class customer service skills and can deal efficiently and professionally with a fast-moving caseload, we’d love to hear from you.

• If you have a positive, team-focused attitude, we can train the rest!
• Intermediate skills with the MS Office Suite of products
• Excellent organisational, written, and verbal communication skills
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