ABOUT OUR ORGANISATION

As Australia’s largest timber door manufacturer, Corinthian Doors has taken its famous brand around the world, securing an international reputation for quality, innovation and design.

ABOUT OUR OPPORTUNITY

We’re looking for a Customer Service Officer who will take on this pivotal role focusing on our credits and warranties including credit approvals, warranty investigations and internal stakeholder support. You’ll work closely with the sales team and accounts, managing your own workload and inbox independently. This role is ideal for someone with strong administrative and investigative skills, who enjoys solving problems and asking the right questions. It’s also a fantastic stepping stone for someone looking to grow into a supervisory position in the future.

A typical day will involve:

• Processing credit transactions and managing the credit returns process
• Investigating and validating credit claims to ensure accuracy
• Reporting on credit activities and maintaining inspection registers
• Supporting the sales team with warranty issues and coordinating site inspections
• Collaborating with internal departments including sales, finance, and operations
• Identifying process improvements and contributing to cross-functional initiatives

Please refer the Job description for details